Where is it manufactured?
Our researchers and manufacturers are based in South Korea—the birthplace of hangover supplements. To ensure quality and standards, we have our products produced and packaged in accordance with current GMP (Good Manufacturing Practice).
What is the shelf life and how should I store it?
Upside has a shelf life of 18 months if stored at room temperature away from humidity.
Is Upside FDA approved?
The FDA does not approve dietary supplements—by law, but they do regulate them. We strictly follow the FDA’s guidelines and are compliant with all rules and regulations. Our globally sourced ingredients are blended and manufactured in FDA-regulated facilities before they are shipped to FDA compliant fulfillment centers to be delivered to you.
Do you sell your products in stores?
Currently, Upside is available for purchase only on our official website. Shipping is free and next day delivery is offered in numerous zip codes!
Can I travel with Upside?
Yes! We specifically designed Upside’s sticks to be portable and convenient. Each stick is 0.53 ounces, so we encourage you to bring a couple when you travel (to share with friends).
What is Upside?
Upside is an anti-hangover supplement formulated by our researchers. Our proprietary ingredients are designed to help alleviate some of the common symptoms of an alcohol induced hangover. What makes Upside unique is our ability to contain powerful herbal supplements into a flavorful, convenient, and portable jelly stick for you to eat on the go. You don’t need water to chase it down, a handful of capsules, or a large pocket to carry our products.
How does Upside work?
Upside is formulated to help metabolize the toxic byproduct faster, boost your anti-inflammatory response, and reduce alcohol’s effect on the central nervous system. Our bodies have a hard time doing it alone, and that’s why we’re here to help. To learn more about the science and research behind Upside, check out our science section.
Will Upside prevent intoxication?
Upside does not prevent intoxication or enhance sobriety. Drink responsibility and never drive after consuming alcohol.
When should I take Upside?
For light drinking, eat one stick before, during, or after drinking. If you plan to celebrate more than usual, we recommend taking one stick before drinking and another one after you’ve finished your last drink.
What does Upside taste like?
Our jelly is infused with raspberry flavoring to balance out our herbal ingredients. You’ll be pleasantly surprised by how flavorful our jellies are :)
What is in Upside’s proprietary formula?
Our proprietary blend is centered on the natural, time-tested herbs, flowers and roots. The ingredients we use have been individually used by South Koreans for generations in their fight against hangovers. Our proprietary blend includes Hovenia Dulcis, China Root, Trifoliate Orange, Ginger Root, Chinese Cinnamon, Wolfberry, Cold Hardy Mandarin, Sickle Senna, Chinese Liquorice, Japanese Honeysuckle, and Ginger. Combinations of these ingredients have been used in South Korea and Japan for over three decades, and we are happy to bring our best blend to you.
I put in the wrong address, can I change it?
If you see that you entered the incorrect shipping address when placing the order please email us right away. Once your order has been processed and shipped, we can’t make any changes to your order.
Where can I find tracking for my order?
You will receive an email with your tracking information shortly after your order is shipped. Please wait at least a few hours for the shipping service to update the status. If you have any issues please email email@example.com and our customer service team will be happy to assist you.
I received a notification that my order was delivered but I can’t find it, what do I do?
We’re sorry to hear that! We recommend checking with neighbors and contacting your local post office. If your package is still not found, please let us know.
Can I return my order and receive a refund?
During the Covid-19 pandemic, unfortunately we cannot accept return orders and issue refunds.